Please note:

• Cash-on-delivery is only available for clients from Germany and the Netherlands.
• Deliveries to Germany & EU are only shipped by DHL-Deutsche Post, to the Netherlands by TNT-Post.
• Self-pickup is only possible during our pickup-times: Mon.- Fri. 9 - 17h and Sat. 13 - 14h (further information see below).

Netherlands (TNT-Post)

The shipping charges for deliveries to the Netherlands (TNT-Post) amount to 7.99 € per parcel up to 30 kgs. In case of cash-on-delivery deliveries, additional COD charges (7.99 €) will be charged.

Deliveries to the Netherlands are from forwarding expenses freely from an order value of 120.00 euros.

Order before fourteen o'clock and TNT-Post is going to deliver the order the next day (except products which are not on stock).

Prices are included 19% VAT.

Belgium

Shipping charges for deliveries to DHL zone 2 (Belgium) amount to 12.95 € per parcel up to 30 kgs. Cash-on-delivery is not possible.

Attention: No Shipping of media (CD-R, DVD-R, DVD+R, etc.) to Belgium. Self-pickup is possible (see below).

Wholesalers and retailers are self responsible for paying taxes in Belgium (check www.auvibel.be for further informations).

Germany & EU (DHL-Deutsche Post)

Shipping charges for deliveries to DHL zone 1 (Germany) amount to 4.99 € per parcel up to 30 kgs. In case of cash-on-delivery deliveries, additional COD charges (4.65 € + 2.00 €; collected by the postman) will be charged.

Deliveries to Germany are from forwarding expenses freely from an order value of 120.00 euros.

Shipping charges for deliveries to DHL zone 2 (Denmark, Austria and Luxembourg) amount to 12.95 € per parcel up to 30 kgs. Cash-on-delivery to these countries are not possible.

Shipping charges for deliveries to DHL zone 3 (France (continent), Italy) amount to 14.95 € per parcel up to 30 kgs. Cash-on-delivery is not possible.

Shipping charges for deliveries to DHL zone 3 (Spain, Portugal, Finland, Sweden, Irland, UK) amount to 18.95 € per parcel up to 30 kgs. Cash-on-delivery to these countries is not possible.

Shipping charges for deliveries to DHL zone 4 (Poland, Hungary) amount to 23,99 € per parcel up to 30 kgs. Cash-on-delivery is not possible.

Because of reasons of commercial law, we currently cannot deliver to all European countries.

All prices are included 19% VAT.

Self-pickup

• Self-pickup is only possible during our pickup-times: Mon.- Fri. 9 - 17h and Sat. 13 - 14h .
• To arrange a scheduled pickup time outside of the regular pickup times please contact us by telephone (+49 2452 977080, Mo. - Fr. 10:00 - 12:00 o'clock) or by mail (sales@iwonatec.de).
• Self-pickup is free of charge, of course (no shipping costs).
• Unfortunately there is no possibility for self-pickup at a location in the Netherlands or Belgium and you have to pickup the commodities at our warehouse in Germany (IwonaTec GmbH, Stapper-Str. 36 - 38, 52525 Heinsberg, Germany).